Why do so many fire apparatus respond to simple incidents?

Fire Department units are dispatched according to information received by the 911 operator. The Rosenberg Fire Department thinks pessimistically when they respond to citizens in need of help. In other words, the firefighters are prepared to deal with the worst that could happen. They are fast, well-trained and pleasant in their response.

A computer selects the closest unit to respond to an incident. The Fire Department’s philosophy is to get our firefighters there as soon as possible. In preparation for the worse-case scenario, an ambulance often is dispatched as well. The first unit on the scene may not be an advanced life support unit (a unit with paramedics). Therefore, such a unit also will be responding.

There may be four Fire Department vehicles on the scene for what appears to be a “simple” incident. However, in emergency services we have learned that if we assume something is “simple,” we can be horribly mistaken. Plus, we respond as fast as we can, prepared to encounter the worst. The winner in these situations will always be the citizen who needs help.

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1. How do I find a street that isn’t shown on my map?
2. How do I report a non-emergency incident? Do I still need to call 911?
3. Why am I being billed for my ambulance ride when Fort Bend Emergency Medical Services (EMS) provided the transport?
4. There is a leaking fire hydrant on my street. Who is responsible for repairing it?
5. Why does the City of Rosenberg Fire Department make so much noise when they respond to a call?
6. Does the City of Rosenberg Fire Department offer cardiopulmonary resuscitation (CPR) or first aid classes?
7. Can my teenager complete a few community service hours at the Fire Department?
8. Can I burn some trash or leaves in my yard?
9. Who do I call to complain about tall weeds, fire hazards or abandoned autos?
10. Do you get cats out of trees/telephone poles/off roofs?
11. Where can I go to get my blood pressure checked?
12. How can I schedule a fire truck, Sparky the Firedog, or a firefighter at my function?
13. Who do I call about a fire extinguisher that doesn’t work?
14. Who do I call to get sand bags?
15. Why do so many fire apparatus respond to simple incidents?
16. How come I see fire trucks with full lights and sirens go through a red light at intersections and then, after they go through, they turn off their lights and slow down?
17. Why do I see firefighters cutting holes in the roof of a building on fire?
18. How can I become a firefighter?