Create a Website Account - Manage notification subscriptions, save form progress and more.
Possible causes of high water consumption include:
Show All Answers
First, check the screens on all faucets and connection hoses for debris that may be reducing the flow. Next, check the shut-off valve on the outside of your home to ensure it is completely open. If you are still experiencing low pressure, please call 832-595-3400 to report the problem.
For after-hours emergency service requests, please contact the Rosenberg Police Department 832-595-3700.
If it is only one bathtub or shower that will not drain, the problem will be somewhere inside the house and a plumber should be called. If all fixtures such as tubs, toilets, sinks, etc. will not drain, please call 832-595-3400 to report the problem and request service.
Rusty water is most often the result of water line work in your area or some other disturbance in the water system. To clear the rust from your water lines, try running the exterior water faucets for 10 to 15 minutes to flush the system. If you are still experiencing rusty water after performing a system flush, please contact 832-595-3400 to request service.
In most cases, water line or sewer line breaks require immediate attention. Please report breaks as soon as possible by calling 832-595-3400.
There is not a set schedule, however the Utilities Department follows a City-wide rotation. We understand that no one likes to be surprised by rusty water and we work to constantly improve our service and communication to our customers.
Typical water pressure in the city is between 50 and 55 pounds per square inch (PSI).
Your water meter can be an invaluable tool in detecting water leaks in and around your home. If you suspect a leak, please follow the steps below.